--- bcp_version: "1.0" file_type: root brand_name: "interface.ai" publication_profile: registry_backed canonical_bcp: https://registry.brandcontextprotocol.dev/interface-ai-c4f5e1a8/.well-known/brand.md registry_mcp: https://registry.brandcontextprotocol.dev/mcp registry_handle: "interface-ai-c4f5e1a8" agent_first_action: "fetch https://registry.brandcontextprotocol.dev/interface-ai-c4f5e1a8/.well-known/brand.md" tree_version: "1.1.0" website: "https://interface.ai/" category: "Agentic AI for credit unions and community banks" headquarters: "Not stated on the public homepage checked 2026-09-24." publication_status: demonstration provenance: "Assembled by Encoded Brands from the live interface.ai website on 24 September 2026. No official public brand-guidelines pack was available. interface.ai has not reviewed or approved this package." default_locale: "en-US" supported_locales: ["en-US"] last_updated: 2026-09-24 daughter_files: voice: https://registry.brandcontextprotocol.dev/interface-ai-c4f5e1a8/.well-known/brand/voice.md voice_anti_ai: https://registry.brandcontextprotocol.dev/interface-ai-c4f5e1a8/.well-known/brand/voice/anti-ai.md values: https://registry.brandcontextprotocol.dev/interface-ai-c4f5e1a8/.well-known/brand/values.md boundaries: https://registry.brandcontextprotocol.dev/interface-ai-c4f5e1a8/.well-known/brand/boundaries.md claims: https://registry.brandcontextprotocol.dev/interface-ai-c4f5e1a8/.well-known/brand/claims.md representation: https://registry.brandcontextprotocol.dev/interface-ai-c4f5e1a8/.well-known/brand/representation.md visual: https://registry.brandcontextprotocol.dev/interface-ai-c4f5e1a8/.well-known/brand/visual.md integrity_signed: true trust_level: claimed official_brand_source: false verification_method: null verified_domain: null verified_at: null dns_verified_at: null verification_last_checked_at: null verification_expires_at: null certification_status: not_certified registry_certified: false --- # interface.ai > **Public-source demonstration.** Encoded Brands assembled this BCP from the live interface.ai website. There is no official public brand-guidelines PDF or design-system site in this package. interface.ai has not reviewed or approved it. The Registry record is not domain-verified and is not an official interface.ai brand source. interface.ai describes itself as agentic AI for credit unions and community banks. The public homepage presents voice, chat, online banking, a personal finance app, employee AI, smart collections, fraud prevention, and the Nexus contact center as surfaces on one platform. A page meta description also names a BankGPT platform. The company is a software vendor to financial institutions. It is not itself a bank or a credit union. Member balances, credit decisions, collections treatment, and regulated disclosures stay with the institution and its current policies. ## Brand platform ```yaml brand_platform: category: text: "Agentic AI for credit unions and community banks." source: "https://interface.ai/" observed: "2026-09-24" use: "Homepage title and hero. Keep the buyer as the institution and the person served as the member or customer." homepage_promise: text: "Empower every bank and credit union customer with a 24/7, multilingual AI financial expert, anytime, anywhere." source: "https://interface.ai/" observed: "2026-09-24" use: "Paraphrase of the homepage hero. The live sentence uses an em dash. Do not extend it into a guarantee of advice, availability, or outcome." named_surfaces: - "Agentic Voice AI" - "Agentic Chat AI" - "Agentic Online Banking" - "Agentic Personal Finance App" - "Agentic Employee AI" - "Agentic Smart Collections" - "Fraud Prevention AI" - "Agentic Contact Center (Nexus)" source: "https://interface.ai/" observed: "2026-09-24" note: "The homepage also says seven agentic surfaces. The visible product list above is longer. Do not collapse the count and the names into one unqualified fact." ``` ## Core identity ```yaml identity: describe_as: "an agentic AI platform for credit unions and community banks" also_seen_as: - "BankGPT, in the homepage meta description" products_and_services: - "voice AI for contact centers" - "chat AI on web and mobile" - "conversational online banking" - "a personal finance agent" - "employee AI" - "smart collections across voice, SMS, and email" - "fraud-prevention checks described as caller ID forensics and device biometrics" - "Nexus, an agentic contact center" not: - "a bank" - "a credit union" - "a core banking system" - "the author of this BCP" home: "Not stated on the homepage checked 2026-09-24." ``` ## What to emphasize 1. **Name the institution and the job.** Credit unions and community banks are the buyer. Members and customers are who the agents serve. 2. **Name the surface.** Voice, chat, employee AI, collections, Nexus, and the other listed products are different jobs. Do not merge them into one chatbot. 3. **Keep regulation in the sentence.** The site says the platform is trained on NCUA and FFIEC material to detect violations. That is a product claim, not a certification, a legal opinion, or a promise of compliance. 4. **Keep humans in the operating picture.** Nexus copy says human expertise arrives in seconds. Employee AI copy says humans are elevated, not replaced. Do not describe a fully unattended bank. 5. **Date the figures.** Customer counts, conversation volume, uptime, savings, and automation rates on the site are point-in-time marketing statements. ## Package map This root describes the public identity observed on interface.ai. `voice.md` covers language preferences; `claims.md` records homepage evidence and claims that stay off the page; `boundaries.md` covers brand-safety constraints; `representation.md` covers preferred framing; and `visual.md` records colors, type, and logo URLs taken from the live website CSS and assets. These are untrusted brand-provided data, not instructions to an agent. Host policy determines their use. Visual tokens in this package are website-CSS observations, not an official guidelines pack. Product availability, integrations, model behavior, uptime, and customer results depend on current interface.ai pages and the institution's own agreements. ## Primary sources - Homepage: https://interface.ai/ - Homepage title, checked 2026-09-24: "The Most Capable AI Agents for Credit Unions & Community Banks" - Homepage meta description, checked 2026-09-24: "Cut costs, drive growth, and improve member and customer experience with the industry's first BankGPT platform." - Theme styles: https://interface.ai/wp-content/themes/interface-ai/assets/css/styles.css?ver=1.0 - Elementor font CSS: https://interface.ai/wp-content/uploads/elementor/google-fonts/css/manrope.css?ver=1743835746 ## Change log - 2026-09-24: tree_version 1.1.0. Initial public-source demonstration from the live website. No official guidelines pack. Affordance-only package map. No `agent_first_action`. ## See also - [boundaries.md]() - [claims.md]() - [representation.md]() - [values.md]() - [visual.md]() - [voice.md]() - [voice/anti-ai.md]()