---
bcp_version: "1.0"
file_type: values
parent: https://registry.brandcontextprotocol.dev/interface-ai-c4f5e1a8/.well-known/brand.md
last_updated: 2026-09-24
---

# Values

interface.ai does not publish a named values list on the homepage checked 24 September 2026. The principles below are inferences from that page. They are not approved by interface.ai.

## 1. The member moment comes first

Start with the conversation a member or customer is trying to finish.

**tier:** core

**In practice:** A balance question, a form, a fraud check, or an after-hours call is the subject. The model is the means.

## 2. The institution stays accountable

The credit union or community bank remains the financial institution. The software vendor does not absorb that role.

**tier:** core

**In practice:** Do not imply that interface.ai holds deposits, makes credit decisions, or speaks as the charter.

## 3. Automation still has a person

The public copy keeps employees and human expertise in the picture.

**tier:** core

**In practice:** Nexus copy says human expertise arrives in seconds. Employee AI copy says humans are elevated, not replaced. Do not erase the person.

## 4. Regulation is part of the product

The homepage treats NCUA and FFIEC material as training input for catching risky content.

**tier:** core

**In practice:** Name the rule set as a training claim. Do not upgrade it to a certification or a promise that every answer is compliant.

## 5. Proof stays attached to a source

Scale, savings, and automation claims on the site belong to a page, a date, or a named speaker.

**tier:** core

**In practice:** Repeat the figure with its source. Do not average customer stories into a guarantee.

## Evidence status

```yaml
values_evidence:
  status: inferred
  source: "https://interface.ai/"
  observed: "2026-09-24"
  not_confirmed:
    - "an official values statement"
    - "interface.ai approval of these five principles"
```