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claims.md
---
bcp_version: "0.8"
file_type: claims
parent: https://registry.brandcontextprotocol.dev/omniva-691-staging/.well-known/brand.md
last_updated: 2026-10-06
---
# Claims
These claims were assembled from Omniva's public website and brandbook for review. They are not legal advice and have not been approved by Omniva for a particular use. Review with the accountable brand owner and legal, operational, privacy, regulatory, or sustainability specialists before use in advertising, sales, customer commitments, comparative, or regulated communications.
## Approved at launch
```yaml
approved_at_launch: []
```
No claim is marked approved because this is a public-source demonstration without Omniva review.
## Requires caveat or owner approval
```yaml
requires_caveat:
- id: "omniva-company-description"
claim: "Omniva describes itself as a technology-driven international logistics group connecting businesses and people."
tier: core
proof_status: requires_caveat
evidence: "https://www.omnivagroup.com/"
owner: null
validity_window:
valid_from: 2026-10-06
valid_until: null
source_hash: null
exact_text: false
approved_language: null
caveat: "Attribute the description to Omniva or recheck the live corporate page before reuse."
- id: "omniva-service-scope"
claim: "As presented on its group website on 2026-10-06, Omniva provides postal and parcel delivery, international transit, and develops digital logistics solutions across the Baltics and beyond."
tier: core
proof_status: requires_caveat
evidence: "https://www.omnivagroup.com/"
owner: null
validity_window:
valid_from: 2026-10-06
valid_until: null
source_hash: null
exact_text: false
approved_language: null
caveat: "Keep the as-of date. Confirm current local availability, service terms, and geography before turning this corporate description into an offer."
- id: "omniva-home-market"
claim: "Omniva says its home market is in the Baltics."
tier: default
proof_status: requires_caveat
evidence: "https://www.omnivagroup.com/"
owner: null
validity_window:
valid_from: 2026-10-06
valid_until: null
source_hash: null
exact_text: false
approved_language: null
caveat: "Do not infer identical services, prices, terms, or coverage across Estonia, Latvia, and Lithuania."
- id: "omniva-delivering-happiness"
claim: "Omniva uses 'Delivering happiness' as a public brand idea."
tier: core
proof_status: requires_caveat
evidence: "https://www.omnivagroup.com/"
owner: null
validity_window:
valid_from: 2026-10-06
valid_until: null
source_hash: null
exact_text: true
approved_language: "Delivering happiness"
caveat: "Use as brand language, not as a guarantee of emotion, delivery performance, or remedy."
- id: "omniva-vision"
claim: "Omniva's brandbook states a vision of delivering with care and joy to bring the world closer for people through a seamless and sustainable omnichannel approach."
tier: core
proof_status: requires_caveat
evidence: "https://www.omnivagroup.com/brandbook/tone_of_voice/"
owner: null
validity_window:
valid_from: 2026-10-06
valid_until: null
source_hash: null
exact_text: false
approved_language: null
caveat: "Treat as vision language. Do not use it as proof that every journey is seamless or that every service or delivery is sustainable."
- id: "omniva-postal-history"
claim: "Omniva's brandbook traces postal and delivery services in Estonian territory to 1638."
tier: default
proof_status: requires_caveat
evidence: "https://www.omnivagroup.com/brandbook/tone_of_voice/"
owner: null
validity_window:
valid_from: 2026-10-06
valid_until: null
source_hash: null
exact_text: false
approved_language: null
caveat: "Attribute this to the brandbook. Do not imply that the present corporate entity has existed unchanged since 1638."
```
## Forbidden
```yaml
forbidden:
- id: "omniva-delivery-guarantee"
claim: "Omniva guarantees every parcel will be on time, intact, or make the recipient happy."
tier: core
proof_status: forbidden
evidence: "Public-source package boundary"
owner: null
validity_window:
valid_from: 2026-10-06
valid_until: null
source_hash: null
exact_text: false
approved_language: null
caveat: "Use current service terms and a shipment's actual status; keep emotional brand language separate from operational guarantees."
- id: "omniva-everywhere"
claim: "Every Omniva service is available everywhere in the Baltics or worldwide."
tier: core
proof_status: forbidden
evidence: "Geographic availability boundary"
owner: null
validity_window:
valid_from: 2026-10-06
valid_until: null
source_hash: null
exact_text: false
approved_language: null
caveat: "Verify product, origin, destination, restrictions, and local terms."
- id: "omniva-seamless-guarantee"
claim: "Every Omniva journey is seamless."
tier: core
proof_status: forbidden
evidence: "https://www.omnivagroup.com/brandbook/tone_of_voice/"
owner: null
validity_window:
valid_from: 2026-10-06
valid_until: null
source_hash: null
exact_text: false
approved_language: null
caveat: "The word appears in vision language and does not prove an exception-free service outcome."
- id: "omniva-unqualified-sustainability"
claim: "Omniva deliveries are sustainable, carbon-neutral, emission-free, or zero-impact."
tier: core
proof_status: forbidden
evidence: "Environmental claim boundary"
owner: null
validity_window:
valid_from: 2026-10-06
valid_until: null
source_hash: null
exact_text: false
approved_language: null
caveat: "Use a current Omniva source and state the initiative, boundary, method, geography, period, and result."
- id: "omniva-official-bcp"
claim: "Omniva authored, approved, endorsed, or domain-verified this BCP."
tier: core
proof_status: forbidden
evidence: "Demonstration provenance"
owner: null
validity_window:
valid_from: 2026-10-06
valid_until: null
source_hash: null
exact_text: false
approved_language: null
caveat: "Encoded Brands assembled this package independently from public Omniva sources."
```